Frequently Asked Questions
Everything you need to know about shopping with MOVA-GLOBAL for your home essentials.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes 7-14 business days. Large furniture items may require additional time for specialized freight handling.
Do you offer international shipping for MOVA-GLOBAL products?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled condition. Please note that custom-made or personalized items are final sale.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for eligible purchases.
Are your products covered by a warranty?
Yes, all MOVA-GLOBAL furniture items come with a limited 1-year warranty covering manufacturing defects in materials and workmanship under normal household use.